Privacy Policy

WMI Psychiatry is committed to protecting your privacy and handling your personal information in a safe and responsible way. This policy explains how we collect, use, and protect your information when you use our website or contact our service.

Who we are

WMI Psychiatry Ltd provides private psychiatric assessment and treatment for children, young people, and adults. We are a data controller for the purposes of data protection law.

If you have any questions about this policy, you can contact us at:
Email:admin@wmipsychiatry.com
Telephone:0161 515 9458

What information we collect

We may collect and process the following information:

  • Your name and contact details (such as email address and phone number)

  • Information you provide through our enquiry form

  • Relevant information about your concerns or reason for contacting us

  • Technical information when you use our website (such as IP address, browser type, and usage data)

We only collect information that is necessary to respond to your enquiry or provide our services.

How we use your information

We use your information to:

  • Respond to your enquiry

  • Arrange appointments or assessments

  • Provide clinical care (where applicable)

  • Communicate with you about our services

  • Maintain records in line with professional standards

  • Ensure the safe and effective running of our service

We will only use your information where we have a lawful basis to do so.

Lawful basis for processing

We process your information under the following legal bases:

  • Consent – when you contact us or provide information voluntarily

  • Legitimate interests – to respond to enquiries and manage our service

  • Provision of healthcare – where information is required for assessment or treatment

  • Legal obligations – where we are required to retain or share information by law

Sharing your information

We treat your information as confidential.

  • We routinely share relevant clinical information with your GP to support safe and coordinated care

  • We will only share information with other professionals with your consent

  • We may share information without consent if there is a safeguarding concern or a legal requirement

We do not sell or share your information for marketing purposes.

Data storage and security

We take appropriate steps to keep your information secure. This includes:

  • Secure electronic record systems

  • Restricted access to authorised staff only

  • Use of encrypted systems where appropriate

We retain your information only for as long as necessary in line with clinical and legal requirements.

Your rights

You have the right to:

  • Access the information we hold about you

  • Request correction of inaccurate information

  • Request deletion of your information (where appropriate)

  • Restrict or object to certain types of processing

  • Withdraw consent where applicable

To exercise these rights, please contact us using the details above.

Cookies and website data

Our website may use cookies or similar technologies to improve user experience and monitor website performance. You can control cookie settings through your browser.

Changes to this policy

We may update this policy from time to time. The most recent version will always be available on our website.

Complaints

If you have concerns about how your information is handled, you can contact us directly. You also have the right to raise a complaint with the Information Commissioner’s Office (ICO):

Website:www.ico.org.uk